At Bay Audiology our commitment is to finding the right hearing solution for you.
And once you’ve made your decision, we focus on ensuring you have every confidence in it, with added service and support for the life of your device.
We call it, AfterCare Plus and it’s included with most hearing aids we provide.
An experienced Bay Audiology team member will always be on hand to assist with support and advice.
Enjoy regular over-the-counter maintenance to keep your hearing aids performing at their best.
Book a free appointment with your clinician should your hearing aids need adjustments.
If you’re not completely satisfied with your hearing aids within 90 days, you’ll get 100% of your money back.
To give you ongoing peace of mind on your new purchase.
Every 8th battery pack is on us.
Hearing aids need to be properly maintained to ensure their best performance which is why you can visit your local clinic and have a free clean and check anytime, no appointment necessary. If you require any consumables such as domes, wax filters or tubes, these will be replaced as part of this service for no charge.
If you require further support with your hearing aids, you can come in for a complimentary hearing aid adjustment appointment with you clinician. If you are noticing volume fluctuations, high-pitched sounds or discomfort, it is best to book an appointment with your audiologist as they can adjust your hearing aid settings to ensure they are meeting your needs.
You can get hearing aid batteries at your local Bay Audiology clinic. They come in four sizes and are colour coded to help you remember the right size. Your clinician will advise which battery size is required for your hearing aid. You can also purchase hearing aid batteries through our Online Store.
Your hearing aids need care to keep them performing as they should. It’s important to clean your hearing aids not only to maintain high performance levels, but also to help minimise any potential problems you may experience with everyday use. Get tips on how to clean your hearing aids and what tools to use here.