Cleaning your hearing aids

Take care of your hearing aids

Your hearing aids need care to keep them performing as they should. It’s important to take care of your hearing aids not only to maintain high performance levels, but also to help minimise any potential problems you may experience with everyday use. 

Tips for all devices

  1. Brush every day
    Use the cleaning brush provided to remove wax from your device everyday before you put them on, particularly around the microphone and sound outlet. Face the area you are brushing toward the floor, helping loosened wax to fall away.

  2. Use the cloth
    Wipe any visible dirt or debris from your hearing aids with the small, machine-washable cloth in your cleaning kit. 

  3. Clean in the morning and avoid moisture
    Wax is easier to clean away in the morning, as it hardens overnight. Also, keep your hearing aids away from water, hairspray and other fluids.

Tips for specific devices

Receiver-in-canal

The dome that sits on the end of the receiver (speaker) will need replacing when wax builds up, as will the white filter that sits underneath it. When needed, use the pen-like tool provided to remove the filter and use the other end to insert a new one before replacing the dome on the receiver.

Behind-the-ear

Use the small loop at the end of the brush to pick wax away from the sound outlet.

In-the-ear

To replace the small white filter when wax builds up or if the sound is not coming through clearly, push the end of the pen-like tool provided into the hole at the top of the filter, then pull it away.

To insert a replacement, flip the tool over and press the new filter into place. For more specific cleaning advice on your model of hearing aid, please read your instructions.

How to clean In-the-ear hearing aids

  • Use the brush to clean any excess dirt or wax on the hearing aid. 
  • Wipe down the hearing aid with the ampliclear cleaning spray and the cloth provided.
  • If your hearing aid has a small vent hole under the sound outlet, clean this with ampliclear airspray or the brush provided. 
  • If there appears to be any moisture on your hearing aid, put it into a Dry Cup, the DryLux, or an airing cupboard overnight.  
Hearing aid model

How to clean Receiver-in-canal aids

  • Use the brush to clean any excess dirt or wax on the hearing aid.
  • Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes or with the cloth provided.
  • If there appears to be any moisture on your hearing aids, put it into a Dry Cup, the DryLux, or an airing cupboard overnight.
Example of hearing device
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