Upgrade Offer

1. $1,500 discount on Excellence technology available on ReSound, Phonak and Oticon manufactured devices – only available from 11 February to 31 March 2024.
2. Upgrade from Everyday to Excellence technology available on ReSound manufactured devices only – only available from 18 March to 17 May 2024.

• These terms and conditions set out some general terms and conditions that apply to all promotions (directly below), as well as particular terms and conditions which apply to each individual promotion.

• To be eligible for this promotion, client payment of the hearing aids must be made at time of fitting.
• Discount halved for monaural purchases.
• Standard manufacturer warranty conditions apply to any hearing aids purchased.
• This promotion cannot be used in conjunction with any other hearing aid discount or upgrade offer.
• To the extent permitted by law, Bay Audiology can amend, vary, suspend or terminate these terms and conditions at any time.
• Bay Audiology employees and their families are not entitled to any of these promotions.
• Hearing aids may be exchanged for other products (of the same or lesser value), or may be returned for a refund, within 90 days of purchase.
• Bay Audiology reserves the right to refuse to exchange or refund hearing aids where the hearing aid (including its parts) have not been returned or have been damaged or lost.
• Any refund paid will be the amount paid by the client only, which will not include any discounts or funders' contributions (e.g. Ministry of Health, Veterans' Affairs, ACC or insurance contributions).

• Bay Audiology are offering a limited-time special discount on Excellence technology from select manufacturers.
• Offer period is 11 February to 31 March 2024.
• Offer available on ReSound, Phonak and Oticon manufactured devices only.
• The offer allows clients a $1,500 discount on Excellence technology for a pair of hearing aids. The discount is halved for monaural purchases.
• Veterans’ Affairs, Insurance, Ministry of Health fully funded clients are not able to receive the discount offer.
• Clients who receive ACC funding must top-up to the Excellence technology band from their ACC-funded technology level to be eligible for this offer at their own cost.
• Offer cannot be used in conjunction with other discount or upgrade offers and cannot be redeemed for cash.
• Hearing aids must be ordered between 11 February to 31 March 2024 from eligible Bay Audiology clinics.
• Full payment of the hearing aid(s) must be made at time of fitting.

• Bay Audiology are offering a limited-time upgrade from Everyday to Excellence technology for select manufacturers.
• Offer period is 18 March to 17 May 2024.
• Offer available on ReSound manufactured devices only.
• The offer allows clients to upgrade from Everyday to Excellence technology.
• Veterans’ Affairs, Insurance, Ministry of Health fully funded clients are not able to receive the upgrade offer.
• Clients who receive ACC funding must top-up to the Everyday technology band from their ACC-funded technology level to be eligible for this offer at their own cost.
• Offer cannot be used in conjunction with other discount or upgrade offers and cannot be redeemed for cash.
• Hearing aids must be ordered between 18 March to 17 May 2024 from eligible Bay Audiology clinics.
• Full payment of the hearing aid(s) must be made at time of fitting.

Bay Audiology is offering the following promotions, which are applicable to Private, ACC and Ministry of Health Subsidy Clients. These promotions are not available in conjunction with any other offer and cannot be redeemed for cash.

(2) Free hearing check for new and current clients 18 years and over.
(3) Free consultation for selected clients.
(4) 90-day money-back guarantee.

Our general terms and conditions above apply to our standard promotions, as well as particular terms and conditions which apply to each individual promotion.

(2) Free hearing check:
Bay Audiology offers free hearing checks to new and current clients 18 years and over.

(3) Free consultation:
Bay Audiology is offering free hearing consultations to selected clients.

To qualify, you must have received a communication from us (addressed to you) offering this to you, and your free consultation booking needs to be made on or before 5.00pm 31 March 2024.

The free consultation is to the value of $79.

(4) 90-day money back guarantee:
Hearing aids may be exchanged for other products (of the same or lesser value), or may be returned for a refund, within 90 days of purchase.

Bay Audiology reserves the right to refuse to exchange or refund hearing aids where the hearing aid (including its parts) have not been returned or have been damaged or lost.

Any refund paid will be the amount paid by the client only, which will not include any discounts or funders' contributions (e.g. Ministry of Health, Veterans’ Affairs, ACC or insurance contributions).