COVID-19 update

COVID-19 update

Updated: 9.00am Thursday 15 September 2022

For all appointments at Bay Audiology

Before you visit your local clinic

  • If you are feeling unwell, please call us to reschedule your appointment.
  • You are to only visit the clinic if you are well and are not experiencing cold or flu symptoms, such as fever, cough, difficulty breathing, sore throat, sneezing or runny nose, or loss of sense of smell or taste.
  • You are to follow the relevant Government advice if you have COVID-19.

When you visit your local clinic

  • Please wear a mask or face covering to the clinic. If you do not have a mask or face covering, our team can provide you with a mask to wear.

Increased safety measures in place

  • Appropriate PPE will be worn by our team to ensure their safety as well as that of our clients. 
  • Clients are asked to wash / sanitise hands on entry and our team members are washing / sanitising their hands at regular intervals throughout the day.
  • Regular cleaning of surfaces will be undertaken between appointments.

We realise that the use of masks may make communication difficult so appreciate your patience and understanding as mask use is present in our clinics.

To book your appointment

Please contact your local clinic or our friendly contact centre team on 0800 600 130 to book your appointment or find your local clinic here

Get support and advice

Request an appointment

Book now

Take an online hearing check

Take the check

Find a clinic near you

Find a clinic